Terms of Service for Soof & Cotton
Effective Date: December 01, 2024
Welcome to Soof & Cotton. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. These terms are governed by the laws and regulations of the Arab Republic of Egypt. Please read them carefully before using our services.
1. General Terms
By accessing our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree to use our services in compliance with Egyptian laws, including but not limited to consumer protection, e-commerce, and intellectual property regulations.
2. Products and Services
We strive to ensure that product descriptions, pricing, and availability are accurate. However, errors may occur, and we reserve the right to correct them at any time without prior notice. We also reserve the right to limit the quantities of products or discontinue products at any time.
All products offered are subject to the Egyptian Consumer Protection Law No. 181 of 2018, ensuring transparency, quality, and consumer rights.
3. Pricing and Payments
All prices are listed in Egyptian Pounds (EGP) and include applicable taxes as per Egyptian law. Payments must be completed using the methods provided on our website. By making a purchase, you agree to provide accurate and complete payment information. Unauthorized or fraudulent transactions will be reported to the relevant authorities under Egyptian law.
4. Shipping and Delivery
We aim to ship orders promptly; however, delivery times may vary depending on your location and other factors. Delivery services comply with Egyptian postal and courier regulations. We are not responsible for delays caused by external factors such as customs clearance or courier issues.
In case of delayed or failed deliveries, you may contact us to file a complaint under the Egyptian Consumer Protection Law.
5. Returns and Refunds
Returns and refunds are handled in accordance with the Egyptian Consumer Protection Law, which provides consumers with the right to return goods within 14 days of purchase if the goods are unused and in their original condition. Refunds will be processed to the original payment method within 14 days of receiving the returned product.
6. Intellectual Property
All content on our website, including but not limited to text, images, logos, and designs, is the property of Soof & Cotton and is protected under Egyptian Intellectual Property Law No. 82 of 2002. You may not reproduce, distribute, or use any content without prior written consent.
7. User Conduct
By using our website, you agree to comply with Egyptian cybercrime laws and refrain from engaging in activities such as hacking, spamming, or transmitting malicious software. Violations will result in immediate suspension and may be reported to Egyptian authorities.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our liability is limited to the value of the products purchased. This limitation does not affect your rights under Egyptian law.
9. Dispute Resolution
Any disputes arising from these Terms of Service shall be resolved amicably. If an amicable resolution cannot be reached, disputes will be subject to the jurisdiction of Egyptian courts in accordance with Egyptian law.
10. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our website constitutes acceptance of the updated terms. Updates will comply with Egyptian law.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Arab Republic of Egypt.
12. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us:
Soof & Cotton
Gate 2 , Hadayek el Ahram, Giza Governorate, Egypt
Email: soofandcotton@gmail.com
Phone: +20 102 688 5357
